Terms of Service

General / Definitions

1.1. These terms and conditions apply to all offers, quotations, and agreements between Cine Rental B.V. (hereinafter referred to as "Cine Rental") and any Customer to whom Cine Rental has declared these terms applicable, except where parties explicitly and in writing have agreed otherwise.

1.2. In these general terms and conditions, "Equipment" refers—without limitation—to all (electrical) devices related to video, audio, and lighting technology, including data carriers, cables, packaging materials, and vehicles made available by Cine Rental to the Customer.

1.3. For the purpose of a rental period, a "day" begins at 6:00 AM and ends after 24 hours.

1.4. The applicability of any rental or other terms and conditions from the Customer is explicitly rejected.

1.5. If any provision of these terms is found to be null and void or invalid, the remaining provisions shall remain in effect. The Cine Rental and Customer shall consult to replace such invalid provisions with new provisions that closely reflect the intent and purpose of the originals.

1.6. In cases where ambiguities arise regarding the interpretation of these terms, they shall be interpreted in line with their intent and purpose.

1.7. Any situation not expressly covered by these terms shall be handled in line with their intent and purpose.

1.8. Failure by Cine Rental to enforce strict compliance with these terms does not constitute a waiver of the right to enforce them at a later time.

1.9. In the event of any dispute in this regard, the Dutch text of these general terms and conditions shall prevail over the text of any translations of these terms and conditions.

1.10. Cine Rental may amend or supplement these terms and conditions. An amendment and/or addition to the general terms and conditions shall be binding on the Customer, but not earlier than two weeks after the Customer has been notified in writing of the amendment or addition.

Quotations and Offers

2.1. All quotations and offers from Cine Rental are non-binding unless a specific acceptance period is stated in the quotation. Offers and quotations expire if the Equipment referenced is no longer available in the interim.

2.2. Cine Rental cannot be held accountable for obvious errors or mistakes in quotations or offers that the Customer should reasonably recognize as such.

2.3. Any acceptance by the Customer that deviates from the original offer, whether minor or major, constitutes a counteroffer. An agreement is not established based on such acceptance unless explicitly agreed otherwise by Cine Rental.

2.4. A composite price quotation does not obligate Cine Rental to perform part of the agreement at a proportional price. Offers and quotations are not automatically applicable to future orders.

Duration, Execution, and Modification of Agreements

3.1. Agreements are established in the following ways:

• A written order confirmation or quotation signed by both Cine Rental and the Customer;
• Equipment is collected by the Customer with a signed order confirmation;

Unless explicitly agreed otherwise, the rental agreement is for a minimum duration of one (1) day starting from the collected time.

3.2. If execution of the agreement depends on information to be provided by the Customer, execution will not begin until such information has been fully and accurately provided.

3.3. Delivery occurs at Cine Rental's premises, and the Customer must return Equipment to this location upon the rental agreement's termination.

3.4. The Customer is liable for all damages (including costs) arising directly or indirectly from their failure to fulfill their obligations.

3.5. Extension of the rental period is possible only with the agreement of Cine Rental. The price indicated on the website for each additional rental day applies to extended rental periods.

Suspension, Termination, and Interim Cancellation

4.1. Cine Rental is entitled to suspend or terminate obligations if:

• The Customer fails to fulfill obligations under the agreement, whether in whole or part;
• Circumstances arise that give Cine Rental valid grounds to doubt the Customer's ability to fulfill obligations;
• Security requested for obligations is not provided or deemed insufficient;
• Delays on the Customer's part make original terms unreasonable for Cine Rental to comply with.

4.2. Cine Rental may also terminate the agreement in cases of force majeure or other unforeseen circumstances making compliance impossible or unreasonable.

4.3. Upon termination, all claims of Cine Rental against the Customer become immediately payable.

4.4. Cine Rental is not liable for any damages or costs resulting from suspension or termination, except as otherwise required by law.

4.5. If termination is attributable to the Customer, Cine Rental is entitled to compensation for damages, including costs, incurred directly or indirectly.

4.6. If the Customer fails to meet their obligations under the agreement and such failure justifies termination, Cine Rental is entitled to terminate the agreement immediately without obligation to compensate for any damages. However, the Customer is liable for damages resulting from their breach.

4.7. In the event of liquidation, suspension of payment, bankruptcy, seizure of assets (not lifted within three months), or other circumstances that prevent the Customer from freely disposing of their assets, Cine Rental is entitled to immediately terminate the agreement or cancel orders without any obligation to compensate damages. Cine Rental's claims against the Customer will then become immediately payable.

4.8. If the Customer cancels an order in whole or in part, the costs incurred for ordered or prepared items, transportation, and reserved labor time will be charged to the Customer.

4.9. Cancellation fees:

• For cancellations up to 24 hours before the agreed start time, 50% of the rental costs will be charged.
• For cancellations within 24 hours before the agreed start time, 100% of the rental costs will be charged.

Force Majeure

5.1. Cine Rental is not liable for any obligation if hindered by circumstances beyond their control, not attributable to negligence, legal obligations, or established practices.

5.2. Force majeure includes, but is not limited to, external causes—foreseen or unforeseen beyond Cine Rental's control, preventing fulfillment of obligations. This applies even if such circumstances occur after Cine Rental was due to fulfill obligations.

5.3. During force majeure, Cine Rental may suspend obligations. If the force majeure period exceeds two months, either party may terminate the agreement without obligation to compensate damages.

Payment and Collection Costs

6.1. Payment must be made within 30 days of the invoice date in the currency invoiced, unless otherwise agreed in writing. Cine Rental may invoice periodically.

6.2. If the Customer fails to pay on time, they are automatically in default and owe:

• €45 administration fees
• Incurred collection costs
• 2% interest per month or the statutory interest if higher, calculated from the date of default until full payment

6.3. Discounts previously agreed upon are void if the Customer defaults on payment.

6.4. Cine Rental may apply payments first to costs, then interest, and finally to the principal amount.

6.5. Objections to invoices do not suspend payment obligations. Counterparties not protected by specific Dutch consumer law provisions cannot suspend payments for any reason.

6.6. If the Customer defaults, all reasonable costs incurred for collection will be charged to them, including court and execution costs. The Customer will also owe interest on collection costs.

Pre-Rental Equipment Inspection

7.1. If not otherwise agreed, Cine Rental may conduct a pre-rental inspection of the Equipment with the Customer to document its condition, noting any defects. This report may require the Customer's approval before Equipment is released.

7.2. If the Customer fails to participate in the inspection, Cine Rental may conduct it independently, and their findings will be binding.

7.3. If no inspection is conducted, the Equipment is presumed to have been received in good condition, and the Customer is fully liable for any damage noted upon return.

Use of Equipment

8.1. All Equipment provided remains Cine Rental's property. The Customer must use it exclusively for the agreed purposes and within their own organization. Use by third parties or subleasing is prohibited.

8.2. The Customer may not use the Equipment as collateral or otherwise transfer any rights over it to third parties.

8.3. The Customer must handle the Equipment with care, take preventive measures to avoid damage, and report any damage to Cine Rental immediately in writing. The Customer is liable for all damage to the Equipment.

8.4. In cases of theft or vandalism, the Customer must immediately report the incident to the local police and provide Cine Rental with a copy of the police report.

8.5. Despite Cine Rental's insurance, the Customer is expected to have their own insurance coverage. If the Customer opts for Cine Rental's insurance, they must cover the deductible:

• €5,000 for Equipment
• An additional €5,000 for vehicles

8.6. Damage from loss, theft, water, or negligence is not insured and will be charged to the Customer.

8.7. Administrative fees for damage claims:

• €45 per piece of Equipment
• €175 per vehicle

8.8. Damage compensation will be calculated based on the replacement value (new value on the incident date). Cine Rental is not obligated to provide original purchase receipts or consider depreciation.

8.9. If the Customer violates the terms of use, Cine Rental may invoke their insurance and hold the Customer liable.

Alterations to Equipment

9.1. The Customer may not alter or add to the Equipment without prior written consent from CineRental, who may impose conditions or increase rental fees.

9.2. Any alterations or additions must be undone by the Customer before the rental period ends unless agreed otherwise.

9.3. Cine Rental is not responsible for defects resulting from Customer-made changes. The Customer remains liable for these defects and any related damages.

Final Inspection and Return

10.1. Upon rental termination, the Customer must return the Equipment in its original condition. Transport costs for the return are the Customer's responsibility unless otherwise agreed in writing.

10.2. Upon request, the Customer must participate in a joint final inspection of the Equipment. Findings will be documented in a report signed by both parties.

10.3. Any defects noted in the final inspection report that are the Customer's responsibility will be resolved by Cine Rental at the Customer's expense.

Seizure of Rented Equipment

11.1. The Customer must immediately notify Cine Rental in writing of any seizure of the Equipment (whether conservatory or executory), providing detailed information about the identity of the seizing party and the reason for the seizure.

11.2. The Customer must allow the seizing bailiff access to the rental agreement. The Customer is liable for all costs and damages related to the seizure of the Equipment.

Liability

12.1. Cine Rental is not liable for damages resulting from defects in the Equipment that Cine Rental was unaware of at the time of the agreement or that arose after the agreement was concluded.

12.2. The Customer is liable for all damages to the Equipment during the agreement term, even if the damage is not attributable to them.

12.3. The Customer is always liable for theft, loss, or embezzlement of the Equipment during the agreement term.

12.4. If Cine Rental is deemed liable, such liability is limited to what is stipulated in this article.

12.5. Cine Rental is not liable for actions or omissions of third parties or the accuracy of information provided by these third parties.

12.6. Cine Rental is not liable for any damages incurred by the Customer or third parties arising from the execution of an agreement.

12.7. Liability is limited to direct damages, including personal injury, property damage, or direct financial loss.

12.8. Cine Rental is not liable for indirect damages such as consequential damages, lost profits, missed savings, or business interruption.

12.9. The limitations of liability do not apply if the damage results from intentional misconduct or gross negligence by Cine Rental or their subordinates.

12.10. The Customer is responsible for compensating damages incurred by Cine Rental if such damages are connected to the execution of the agreement.

12.11. The Customer is prohibited from using Equipment underwater or for rigging purposes. The Customer is fully liable for any damages arising from such use.

Processing of Personal Data

13.1. If Cine Rental processes personal data of the Customer during the execution of the rental agreement, such data will be processed lawfully and carefully in compliance with the General Data Protection Regulation (GDPR).

13.2. For further information, Cine Rental refers to the Privacy Policy available on their website.

Governing Law and Disputes

14.1. All legal relationships involving Cine Rental are governed exclusively by Dutch law, even if obligations are performed wholly or partially abroad or if the Customer resides abroad.

14.2. The competent court in Cine Rental's place of establishment will have exclusive jurisdiction over disputes, unless mandatory legal provisions stipulate otherwise.

14.3. Parties shall only approach the courts after exhausting all efforts to resolve disputes amicably.